nasniche.blogg.se - Cisco cti integration guide

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Simulate Call works (Live activity is updated) and Webbrowser shows a “Secure” connection.ġ) Currently I still struggle with a tiny “warning” regarding unsecure scripts: In my case I struggled according to FAQ topic 4) į12 – Developer-Tools & SAP-Support have been the solution in my case. Now you can test this using the Simulate-button of CTI-Adapter This is hidden inside Scoping (strange, but that’s the way it is): Important is, the green lock and the word “Sicher” = “Secure”.Įverything else means, the certificate isn’t correct yet.Ĭheck/Change C4C-Liveactivity to use https This will “connect” the certificate with the C4C-Client-Adapter.įinally check the result: Call up URL It should look like this

Now proceed according to with following command (as administrator using cmd) In my case the fingerprint is b4a7274eb7bcd41a0536353addfd3b3c5aca3948 (your’s will be different) Spaces have to be deleted, and it has to be “pure” ASCII. This fingerprint has to be copied to clipboard. Now you have to lookup the fingerprint of this certificate: Please start certlm.msc (as administrator) and navigate to “Own certifactes”/ certifcates, details-tab and look for the fingerprint This has to be installed as Administrator (doubleclick) and saved to “Local computer” (not current user!). Solution in my case: My IT-Webserver-colleague created a webserver-certificate for CN localhost (Thanks Daniel). Unfortunately I wasn’t able to transfer the settings to New-SelfsignedCertifacate. The new tool is named New-SelfSignedCertificate (according to (v=vs.85).aspx ). Unfortunately this refers to a deprecated MS-tool named makecert.

#Cisco cti integration guide how to

How to switch to https Preparations for local client (Please comment, how you think about this!) This is a “no-go” from my point of view: …don’t care about this security warning, it’s safe… just ignore & continue…

But as shown here this ends in security-warnings In my case I also had to add localhost to trusted-sites in addition. Using Microsoft-Internet-Explorer, follow. Once this is working, switch to HTTPS.Īs mentioned before, my favourite setup-how to is

Some new features in 1702 – but also a lot of basicsįirst advice: Do the initial setup/testing using HTTP.

A straight-forward quick-setup can be found in “old” SCN-archive.

My knowledge is based on following sources: If the phone is registered with Cisco Unified Communications Manager, Bulk CTL Eraser can quickly and efficiently erase the CTL/ITL files from thousands of phones in minutes!īulk CTL Eraser is the hands down the easiest way to deal with issues created by Cisco Security by Default and ITL trust problems.I want to share my “lessons learned” regarding https-configuration of CTI / Live-Activity With the use of it's advanced queuing engine, Bulk CTL Eraser works through the phones in the group, simulating users key-presses to remotely perform the task of erasing the CTL/ITL files.īulk CTL Eraser utilizes a CTI connection to Cisco Unified Communications Manager to communicate with the phones, this allows for CTL/ITL files to be erased even when the phones web server is unable to accept remote control requests due to trust issues. VoIP Integration Bulk CTL Eraser you to select phones by Device Pool, Location, Calling Search Space, Partition or Extensions and place them into a group to erase the CTL/ITL files. The resulting lack of trust of the TFTP server means the phone will continue to use the last known good configuration file, meaning any changes on made on the server will not take effect on the phone.

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This can lead to major issues if during an upgrade of migration the phones no longer trust the TFTP server.

#Cisco cti integration guide manual

Erasing CTL/ITL files is normally a manual process performed on the physical phone.

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FREE ITL STATUS SCANNER - Scan your cluster to find problems before you have issues, for more information click on the Free ITL Status Scanner tab above.īulk CTL/ITL Eraser allows you to quickly and easily bulk delete CTL/ITL files remotely.